Frequently Asked Questions

As a distributor, what do I have to do?

As a distributor, your obligations are:

  • provide free take-back to consumers on like-for-like sales; 
  • provide information to consumers on: 
    • the requirement on each Member State under article 2 of the Directive to minimise the disposal of WEEE as unsorted municipal waste and to achieve a high level of collection of WEEE for treatment, recovery and environmentally sound disposal;
    • the collection and take-back systems available;
    • the role of consumers in contributing to the re-use, recycling and other forms of recovery of WEEE;
    • the potential health and environmental effects of hazardous substances in EEE; and
    • the meaning of the Wheeled Bin symbol;
  • keep records of the number of units of WPH returned to you; and
  • keep records of the information made available to consumers.

A distributor that joins a take-back scheme is exempt from points (1) and (3).

Note that distributors of NHW have no statutory obligations under the Regulations.


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